What services does Pillar Cleaning Services provide?

We specialise in bond (end-of-lease), office, and post-builder's cleaning services. Our services are designed for clients who value quality, consistency and professionalism.

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Do you offer one-off cleans or ongoing services?

Yes. We offer one-off services (such as bond and post-builder's cleans) and ongoing for offices and commercial spaces.

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How do you determine pricing?

Our pricing is based on the size of the space, the type of service required and the level of detail involved. We charge by the job and not by the hour, in order to ensure clarity and fairness for our clients.

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Do you provide quotes before booking?

Yes. We provide clear, upfront quotes before confirming any booking. In some cases we may require additional details or photos to ensure accurate pricing.

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Do I need to be on-site during the cleaning?

No, you don't need to be present. As long as we have safe access and clear instructions, our team can complete the service independently.

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Are your cleaners trained and insured?

Yes. All team members are trained to meet our internal standards and operate in line with safety and quality expectations. We are fully insured for peace of mind.

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What cleaning products and equipment do you use?

We use professional grade cleaning products and commercial equipment suitable for different environments. If you have specific preferences or sensitivities, we're happy to discuss suitable alternatives.

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Do you bring your own equipment and supplies?

Yes. Our team arrives fully equipped with everything needed to complete the job.

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What areas do you service?

We service Melbourne CBD and South-East Suburbs.

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What happens if I'm not satisfied with the service?

Your satisfaction matters to us. If something isn't quite right, please contact us as soon as possible and we'll arrange a prompt follow-up to address the issue.

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How do I make a booking or enquiry?

You can submit an enquiry through our website and our team will get back to you to confirm details and next steps.

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Do you offer customised cleaning plans?

Yes. We understand every space is different, and we're happy to tailor a cleaning plan to suit your needs, schedule and priorities.

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What days do you operate on?

Our business is open from Monday to Saturday.